From Bali – 3 Sure Fire Ways to Make Customers Happy

Balinese Customer Service

Having just spent a delightful week in Bali, I believe I’ve come up with the 3 top tips to creating happy customers. At least in Bali. Before I share them, here’s a couple of things about the Indonesian island holiday paradise that is Bali and you’ll know them if you’ve been there. Bali is hot… [Read More]

Bali – They Make Customers Comfortable

Bali Customer Service

After a delightful dinner in Bali at a local restaurant we sat and chatted to the Aussie expat owner about being a manager in Bali. He told us that the best way to be successful with staff in Bali was to have simple, repeatable systems and be an attentive manager who is focussed on small… [Read More]

That was Uncomfortable! A Balinese Lesson in Customer Service

Bali taxi customer service

We love travelling. New experiences expand our minds and grow our hearts with understanding and tolerance. It also teaches us more about good customer service. It makes us feel comfortable and for many people, feeling comfortable when they travel is a good thing. Not like the taxi driver we experienced on one Bali journey from… [Read More]