People Who Serve Exceptionally Well Do These Five Things

Good Service 5 things

Delivering great customer service is definitely an art. Some people do it well and others, well, suffice to say they could do with a few pointers. The truth is that everyone serves someone. Sometimes that someone is the end customer and other times that someone is serving the person that serves the customer. In other… [Read More]

From Bali – 3 Sure Fire Ways to Make Customers Happy

Balinese Customer Service

Having just spent a delightful week in Bali, I believe I’ve come up with the 3 top tips to creating happy customers. At least in Bali. Before I share them, here’s a couple of things about the Indonesian island holiday paradise that is Bali and you’ll know them if you’ve been there. Bali is hot… [Read More]